SHIPPING & Returns
Domestic & international shipping
Shipping is free. Currently, we only ship to USA and Canada.
returns & exchanges
Our talented staff inspects every order for quality and craftsmanship, but on rare occasions, an issue may escape our notice.
If you are not happy with your print products, please let us know. Here at BrooklNYC LLC, we’re dedicated to customer service and we want the chance to make things right.
You should contact customer service within 30 days of receiving your order by emailing info@brooklynyc.com Including the below information will help us to resolve things quickly.
Your name
A detailed description of the problem
Your order number
Some pictures of the issue
If your print product has a defect, we will fix or replace it at our expense. If you return your product, we will issue you a credit for its full value.